Frequently Asked Questions

If you require priority support, a fee of $49 will move your eTicket to the top of the queue with a response within 8 hours.

To submit a priority support request, simply click here to go to the website support page and complete the Request for Priority Support form with payment via credit card only.

We will create your support eTicket and send an email confirmation with the support ticket number. This will also move your eTicket to the top of the queue ready to be actioned.