Frequently Asked Questions

Forwarding cPanel Webmail to Gmail Accounts
Last Updated a year ago

Sometimes there can be issues with forwarding your domain email to Gmail.  Gmail can block messages from email forwarders or mark them as spam.  This article provides an alternative option to setting up your Gmail account to receive emails from your domain email account.

Firstly, ensure that you don't have any existing email forwarders on your website, then follow these steps to change the settings of your email.

  1. Log into your Gmail account.
  2. Click the settings icon (Gmail settings icon) in your Gmail account, and then click Settings.
  3. Click Accounts and Import.
  4. In the Check mail from other accounts (using POP3) row, click Add a POP3 mail account you own.
  5. In the Email address textbox, type the email address that you want to access from Gmail, and then click Next Step.
  6. In the Username textbox, type your full domain email address (for example, user@example.com).
  7. In the Password textbox, type your password for your email address.
  8. In the POP Server textbox, type your server name.
  9. In the Port list box, select 995.
  10. Do not select keep copies of messages on the server as this will take up space on your website hosting account and you will have to either delete the email or upgrade your website hosting account with additional space.
  11. Select the Always use a secure connection (SSL) when retrieving mail checkbox.
  12. If you want to apply a label to messages, select the Label incoming messages check box and select a label.
  13. If you want to automatically archive new messages, select the Archive incoming messages (Skip the Inbox) check box.
  14. Click Add Account. You should receive a message stating Your mail account has been added. If you do not receive this message, verify the information you provided in the previous steps, and then try again.
    If you don't want to send email from your domain email account using Gmail, click No, and then click Finish. However, if you do want to be able to send e-mail from your domain email account using Gmail, click Yes, click Next Step, and then follow these steps:
  1. Specify the display name you want to use, and then click Next Step.
  2. In the SMTP Server textbox, type your server name.
  3. In the Port list box, select 465.
  4. In the Username textbox, type the full email address of your domain email account (for example, user@example.com).
  5. In the Password textbox, type your password.
  6. Select Secured connection using SSL.
  7. Click Add Account.
  8. Gmail will send a confirmation email to your domain email account. Either click the confirmation link in the email, or type the confirmation code in the textbox.

If you are an existing Quick on the Click client, please log a support ticket and we can assist you.


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